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Managing Teams, Roles, and Invitations

How to Manage Teams and Invite Users in Ricavi

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Written by David Fastuca

1. Open the Teams app to manage users

  • Click the Teams app to access team management.

  • In this view, you can see all active users.

  • From here, you can manage user access and team structure.

2. Update user access or revoke access

  • Select a user to edit their role.

  • Choose the appropriate access level:

    • Seller

    • Selling Manager

    • Company Admin

  • If needed, revoke access for a user.

3. Review pending invitations

  • Check the list of pending invitations.

  • This helps you track users who have been invited but have not yet joined.

4. Create a new team

  • Click the New Team button.

  • Enter a team name.

  • Assign the team manager.

5. Add members to the team

  • Open the team’s Members section.

  • Select the users you want to add to the team.

  • Confirm the selected members are included in the team.

6. Edit or archive the team

  • Update the team name if needed.

  • Use the archive option to archive the team completely when it is no longer needed.

7. Invite a new user

  • Click the Invite User button in the top-right corner.

  • Enter the user’s:

    • Email

    • First name

    • Last name

  • Assign the user’s role.

  • Click Send Invitation to email them an invite to join your Ricavi account.

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