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Managing Company Playbooks

How to View and Manage Assigned Playbooks

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Written by David Fastuca

1. Open the Playbooks tab to see your assigned playbook

  • In the left-hand navigation, click Playbooks.

  • This will show the playbook currently assigned to you.

  • Use this area to quickly confirm which playbook you should be following.

2. Use Playbook Assignment if you are a company admin

  • If you are a company admin, you will also see the Playbook Assignment tab.

  • From here, you can assign different playbooks to:

    • Specific teams

    • Individual users

  • This is especially useful when your company uses multiple playbooks.

3. Assign one playbook to the whole company if needed

  • If your company only uses one playbook, you can assign it to the entire company.

  • This ensures everyone is working from the same playbook and guidance.

4. View the full playbook context

  • Click the View button to open the full playbook details.

  • Review the context to understand what the Ricavi knows about your company.

  • This helps you see how the playbook is being used in practice.

5. Request edits or amendments through the Help Center

  • If you need to add to or edit a playbook, go to the Help Center tab.

  • Start a chat with the support team.

  • They will manage the update process for you.

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